Both lights are flashing
The printer might need to be restarted.
1.
Press the
Power
button to turn off the printer, and then press the
Power
button to
restart the printer.
Proceed to step 2 if the lights continue to flash.
2.
Press the
Power
button to turn off the printer.
3.
Disconnect the printer power cord from the electrical outlet.
4.
Reconnect the printer power cord to the electrical outlet.
5.
Press the
Power
button to turn on the printer.