Printer name does not appear
If the printer software seems to install correctly, but the printer name does not appear in
the list of printers when you click
on the
File
menu or in the Printers folder in Control
Panel, try reinstalling the printer software.
To reinstall the printer software
1.
Quit any antivirus programs or other software programs that are running on the
computer.
Note
To quit an antivirus program, follow the manufacturer’s instructions.
2.
Uninstall the printer software:
a.
Insert the printer software CD into the drive, and then follow the onscreen
instructions.
Note
If the installation program does not start automatically, click your
CD drive letter in Windows Explorer, then double-click the setup.exe file.
For example, double-click D:\setup.exe.
b.
When prompted, click
Remove All
.
3.
Reinstall the printer software:
a.
Insert the printer software CD into the drive.
b.
Follow the onscreen instructions to finish the installation.
4.
Restart the antivirus program.