Other error messages
If you receive an error message, follow these directions.
Out of paper message
If you receive an out of paper message, follow the guidelines in
Out-of-paper message
.
"There was an error writing to USB port" message
The printer might not be receiving correct data from another USB device or USB hub.
Connect the printer directly to the USB port on the computer.
"Two-way communication cannot be established" or "Printer not responding"
message
The printer might not be able to communicate with the computer if the USB cable is too
long.
If you receive this error message, make sure that the USB cable is not greater than 3
meters (approximately 9.8 feet) in length.
Note
For best printing performance, use a USB 2.0 compatible cable.